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Privacy

Who we are

Chopr is a small project run by one person. Under European data protection law that person is the “controller” of your data: the one responsible for it, and the one to complain to:

Sofia Belfort
211 E 51st Street
New York, NY 10022
United States
support@trychopr.com

Email about anything on this page, including a request to see, correct or delete your data. There is no data protection officer, because Chopr is nowhere near big enough to need one.

Where Chopr runs

This page covers all three places Chopr exists, because they share one account:

What we keep

When you sign in with Google, we receive and store:

That is all we ask Google for, and all we are given. We cannot see your Google password, your contacts, your files or anything else in your Google account.

We also keep a record of each conversion you run, which contains:

This is what enforces the daily limits and tells us what things cost. It contains no part of your recipe. For a link, it also records which website the link pointed at: the site’s name, never the page.

When a conversion fails, we keep what failed. If the AI could not turn what you sent into a recipe, whether the text you pasted, the photo you took, or the page at a link, we keep that text, photo or page, together with what the AI answered and why we gave up, so that we can look at what went wrong and fix it. This is the one exception to “no part of your recipe”, and it applies only to conversions that did not work: one that worked leaves nothing behind but the recipe on your shelf. What we keep from a failure is tied to your account, is kept for as long as the account is, and is deleted with it.

And, so that you have somewhere to find your recipes again, we keep:

If you would rather we did not keep any of that, delete the recipe, and that removes it, its pictures and whatever it was converted from, all together, and there is no copy anywhere else to restore any of it from.

These are yours and nobody else’s. There is no shared library, no public profile, and no way for one person to see another person’s recipes. Delete one and it is gone; there is no copy kept somewhere else to restore it from. Delete your account and they all go with it.

Why we are allowed to keep it

European law asks us to say not just what we hold but what entitles us to hold it. There are only two answers here, and neither is advertising:

Your camera and photo library are different again: those are only ever opened because you gave the phone permission, and you can take that permission back in your phone’s Settings whenever you like.

Nothing about you is decided automatically. The AI converts a recipe; it does not judge, score, profile or rank you, and no decision with any effect on you is made by a machine.

What we do not keep

When something breaks

When the app or the website hits an error, such as a screen that will not open or a crash that closes the app, a report is sent automatically so that we find out. Without it, an app that shuts itself down in somebody’s kitchen is something we would only ever hear about if they wrote in, and almost nobody writes in.

A report says where the code broke, and as little else as we could manage:

What a report never contains is your recipe. Error messages can have pieces of whatever was being worked on inside them, so Chopr strips the message out before the report leaves your device and keeps only the line number. There is no screenshot, no recording of the screen, and nothing that says which account it was: no name, no email, no IP address. The reports cannot be connected to you, and we could not connect them to you if we tried.

These reports are handled by Sentry (Functional Software, Inc.), an American company whose whole business is this one job. They are kept there for a limited period and then deleted automatically, and we do not copy them anywhere else.

Why we are allowed to do it: the same fair reason of our own as the conversion records below: software that breaks silently stays broken. It contains nothing that identifies you, and you can object to it (see Your rights).

What we count

Chopr counts what people do with it. Not what they cook: what they do. How many people sign in, how many convert a recipe, how many of those come from a photo or a link rather than from pasted words, how many send one to Cookidoo®, how many of those sends fail, how many subscribe, where in the welcome screens people stop, and which of Chopr’s screens get opened. About forty such moments, and the complete list is written down in our own notes.

Each one is a single line: the name of the moment, a few words from a fixed list that we wrote ourselves, perhaps a number or two, which app it happened in, and the time. The numbers are things like how many seconds a conversion took, how many steps and settings a recipe has, and how many of them you changed before sending it. They say how many you changed, never what you changed them to. For a link, the line can say that it came from one of a few dozen well-known recipe sites, such as BBC Good Food; any other site is simply “another site”, and the link itself is never part of it.

A few facts about your account sit beside the counts, so that they can be compared: which Thermomix® model and which units you chose, your Cookidoo® country, whether you subscribe, whether you joined through an invitation, and how many recipes you have converted and sent. Each is again a word from our list or a number.

Some of the counts come from our server rather than from your phone or browser: what each conversion cost us to run, and when a subscription renews, is cancelled or ends. They follow the same off switch. Your app tells our server whether you count, and when it says no, the server counts nothing for you either.

None of it can contain your recipe, and that is built rather than promised. Every one of those words comes from a list fixed in the code, so there is no field anywhere that free text could be put into: a line can say that a conversion came from a photo and failed because the text was not a recipe, and it has nowhere to put the photo, the text or the reason in anybody else’s words. There is no recipe, no title, no ingredient, no step, no name, no email address, no link you pasted and no Cookidoo® address.

It is tied to your account, by the same anonymous account number our own database uses, so that twenty conversions by one person are not read as twenty people. That number says nothing about you by itself and is never accompanied by your name or your email. This is the one way the counting differs from the crash reports above, which carry nothing about who they came from at all.

Your IP address is not part of it. The company that holds the counts is told, in the request itself, not to look up where it came from, so there is no country, no city and no address attached to any of it.

These counts are handled by Mixpanel (Mixpanel, Inc.), an American company, and they are kept on servers in the European Union. We do not copy them anywhere else.

How to turn it off. In the app: the You tab, under About, Help improve chopr. On the website: the switch below. It is also off already, without your doing anything, if your browser sends Global Privacy Control or Do Not Track, which this site honours. Turning it off stops it at once and for good, and nothing else about chopr behaves differently.

Why we are allowed to do it: the same fair reason of our own as the conversion records above. Chopr is made by one person, and without this there is no way to tell whether any part of it works for anybody, or where people give up. It contains nothing you wrote, it is not used to make any decision about you, and you can object to it or simply switch it off (see Your rights).

Notifications

The app can tell you when a recipe has finished converting while you were somewhere else, or when one could not be read. That is all it sends. When you sign in on an iPhone, chopr turns on the quiet kind of notification, which an iPhone allows without asking: they go into your list of notifications with no sound and no banner. The app asks you before making them any louder. Each kind has its own switch on the You tab, under Notifications, and your phone’s own Settings can turn all of them off.

To reach your phone, a notification goes through a company that delivers them:

Its kit inside the app also notes the ordinary things such kits record: the phone’s model and software version, the language and time zone it is set to, the country it is connecting from, when the app was opened and for how long, whether a notification was opened, and, if you subscribe, which plan you bought. It sees the internet address your phone connects from, as any service your phone talks to directly does. It is given no name, no email and no other part of any recipe. Signing out of chopr, or deleting your account, disconnects your phone from your account there, so whoever signs in next on that phone is not told about your recipes.

This is handled by OneSignal (OneSignal, Inc.), an American company.

Why we are allowed to do it: the same as your recipes: it is part of the service you asked for, telling you about a recipe you have just asked us to convert. Every switch for it is yours.

What stays on your phone

Some things the app needs live only on the phone itself. None of these are sent to us, and all of them go when you delete the app:

Camera and photos

The app asks to use your camera when you take a photo, and opens your photo library only through the phone’s own picker. Either way it receives just the one picture you pick or take, and cannot browse the rest of your photos.

Nothing else from your camera or your library is sent anywhere or kept.

How your recipe reaches Cookidoo®

This is the part people most want to understand, so plainly: the sending is done from inside a browser that you are signed in to, using the Cookidoo® login already there. On a computer that is the add-on, inside your own browser. On a phone it is the browser window the app carries for exactly this job. Either way, your password and session are never transmitted to us and we could not read them if we wanted to.

If you attach a photo to a recipe, it is uploaded through Cookidoo®’s own image upload process, the same route as adding a photo in Cookidoo® directly. The copy that reaches Cookidoo® goes from your device to their image host and does not pass through us. We hold our own copy separately, in your private folder, so that the same recipe can be sent again later with the same picture.

Who else handles your data

That is the complete list. We do not sell your data and we do not share it with advertisers. The only cookie we set is the one that keeps you signed in.

If Chopr were ever sold or handed to somebody else to run, your account and your recipes would go with it, and whoever took it on would be bound by this page. We would tell you before it happened, so that you could take your recipes out and close your account first if you would rather not.

Your data goes to the United States

Chopr is run from New York, and the database that holds your account and your recipes is in Oregon. Nearly all of the companies above are American, and two are not quite: the company that runs our database for us is registered in Singapore even though your recipes sit in Oregon, and the counts described above are held on servers in the European Union. So if you are in Europe or the UK, your data leaves it; there is no version of Chopr where it does not, and we would rather say so here than leave you to work it out.

That transfer is covered by the European Commission’s standard contractual clauses: the standard agreement written for exactly this, which binds each company to European standards of protection wherever the data physically sits. Google, Apple and Vercel are additionally certified under the EU-US Data Privacy Framework. You can ask us for a copy of what is in place at support@trychopr.com.

It is worth being straight about the limits of that: United States law gives its authorities powers that European law does not, and no contract fully cancels that out. What we can tell you is that what is there to be reached is small: your name, your email, and the recipes you chose to save.

How long we keep it, and how to get rid of it

Your account and your recipes are kept for as long as your account exists. They are not kept on a timer, and nothing is deleted behind your back.

When an account is deleted, your name, email, profile, every recipe, and anything we kept from a conversion that failed are removed. The record that a conversion happened is kept but stripped of any link to you, because it is our own record of what things cost. It contains nothing that identifies you and nothing from your recipe.

Your rights

If you are in the European Union or the United Kingdom, the GDPR gives you all of the following. Email support@trychopr.com and we will do it within one month, free of charge. We will not ask you why.

Everyone else has the first three by asking, whatever country you are in. We are not going to run a different standard for different people.

If something goes wrong

If your data were ever exposed, whether a break-in, a mistake of ours or a failure at one of the companies above, we will tell you what happened, what of yours was in it and what to do about it. Where the law sets a deadline for telling the authorities, which in Europe is 72 hours, we will meet it. We will not sit on it while we work out how it looks.

Children

Chopr is for people aged 16 or over, or the lower age your country sets for agreeing to this yourself; the terms say how. We do not knowingly create accounts for anybody younger, and we delete one if we find out.

Changes

If this policy changes in a way that affects you, we will say so on this page and update the date at the top. Chopr is in early testing, so things may still move.